cb778 Privacy Policy

cb778 is the data controller responsible for personal data collected through the cb778 Platform. As data controller, cb778 determines the purposes and means of processing your personal data, and is accountable for ensuring that such processing is carried out in accordance with applicable data protection laws and international best practices in data privacy.

cb778 is committed to protecting the privacy and security of your personal information. This Policy sets out your rights as a data subject, the categories of data we process, the purposes for which we process it, the legal basis on which we rely, how long we retain it, and with whom we may share it. If you have any questions about this Policy or how cb778 handles your data, please contact our support team using the details provided in Section 13.

This Policy should be read together with the cb778 Terms & Conditions, which govern your use of the Platform. In the event of any conflict between this Policy and the Terms & Conditions on a data protection matter, this Policy shall take precedence.

cb778 collects personal data through multiple channels: directly from you during registration and account usage, automatically through your interaction with the Platform, and from third-party verification providers where necessary. The categories of personal data we collect are described below.

cb778 does not knowingly collect sensitive personal data (such as biometric data, health information, or racial or ethnic origin) unless specifically required for regulatory compliance purposes, in which case you will be explicitly informed and your consent obtained.

cb778 processes your personal data for the following defined purposes. We do not use your data for any purpose not listed here without first obtaining your explicit consent.

• Account Management: To create, operate, and maintain your cb778 account; to authenticate your identity at login; to communicate account-related notifications.
• Payment Processing: To process PKR deposits via JazzCash, EasyPaisa, HBL, UBL, and Meezan Bank; to process USDT transactions; to verify payment method ownership; to execute withdrawal requests.
• Identity & Age Verification: To verify that you are at least 21 years of age; to comply with Know Your Customer (KYC) obligations; to verify the source of funds where required by our anti-money laundering (AML) framework.
• Regulatory Compliance: To meet our obligations under applicable gaming regulations, AML legislation, and licensing requirements, including the maintenance of transaction records and the reporting of suspicious activity where legally required.
• Fraud Prevention & Security: To detect, investigate, and prevent fraudulent activity, unauthorised account access, bonus abuse, collusion, and other prohibited conduct as described in the cb778 Terms & Conditions.
• Responsible Gaming: To monitor gaming behaviour for indicators of problem gambling; to enforce deposit limits, cooling-off periods, and self-exclusion requests; to contact players who exhibit at-risk patterns where appropriate.
• Customer Support: To respond to your queries, complaints, and requests; to maintain records of support interactions for quality assurance and dispute resolution.
• Platform Improvement: To analyse aggregated, anonymised usage data to improve the Platform's performance, user experience, and game offering. Aggregated data used for this purpose does not identify individual players.
• Marketing Communications: To send you promotional communications about cb778 bonuses, new games, and offers — but only where you have opted in to receive such communications. You may withdraw this consent at any time by contacting support or updating your account communication preferences.

cb778 processes your personal data on one or more of the following legal bases, depending on the specific processing activity:

• Contractual Necessity: Processing required to perform the contract between you and cb778, including account operation, payment processing, and game provision.
• Legal Obligation: Processing required to comply with applicable legal and regulatory obligations, including KYC, AML, age verification, and transaction record-keeping requirements.
• Legitimate Interests: Processing carried out for cb778's legitimate business interests, including fraud prevention, security monitoring, and Platform improvement, where such interests are not overridden by your privacy rights.
• Consent: Processing activities for which cb778 relies on your explicit consent, primarily marketing communications. Where consent is the legal basis, you retain the right to withdraw it at any time without affecting the lawfulness of processing prior to withdrawal.

cb778 does not sell, rent, or trade your personal data to third parties for their own commercial purposes. We share your data only in the following defined circumstances and only to the extent necessary for the specified purpose:

• Payment Processors: JazzCash, EasyPaisa, HBL, UBL, Meezan Bank, and USDT infrastructure providers receive transaction data necessary to execute deposits and withdrawals. These providers operate under their own privacy policies and are contractually bound to use your data solely for payment processing.
• Identity Verification Providers: Third-party KYC verification services that assist cb778 in confirming player identity and age. These providers process identity documents on cb778's behalf under strict data processing agreements.
• Gaming Software Providers: The game studios and technology providers whose games are offered through the cb778 Platform receive only the technical data necessary to deliver game sessions. Game providers do not receive personally identifiable player information beyond what is required for game operation.
• Regulatory Authorities: Where required by applicable law or regulatory obligation, cb778 may disclose personal data to licensing authorities, financial intelligence units, or law enforcement agencies. Such disclosures are made only to the extent legally required.
• Legal Proceedings: In the context of legal claims, litigation, or regulatory investigations, cb778 may disclose relevant personal data to legal advisors, courts, or regulatory bodies.
• Business Transfers: In the event of a merger, acquisition, or sale of all or part of cb778's business, personal data may be transferred to the acquiring entity as part of that transaction. You will be notified of any such transfer that materially affects how your data is processed.

cb778 uses cookies and similar tracking technologies on the Platform to deliver certain functionality, maintain session security, and collect anonymised usage analytics. The following categories of cookies are used:

• Strictly Necessary Cookies: Essential for the operation of the cb778 Platform. These include session authentication cookies that keep you logged in during an active gaming session. These cookies cannot be disabled without breaking core Platform functionality.
• Functional Cookies: Store your preferences, such as language settings and game lobby filters, to improve your cb778 experience. These are not required for core functionality but enhance usability.
• Analytical Cookies: Collect anonymised data about how players interact with the Platform — which pages are visited most frequently, where users encounter issues, and how navigation flows are used. This data is used in aggregate to improve the Platform and is not used to identify individual players.
• Security Cookies: Used for fraud detection and to protect the integrity of player sessions. These cookies help cb778 identify and respond to suspicious activity patterns that may indicate account compromise or unauthorised access.

You may manage cookie preferences through your browser settings. Disabling strictly necessary cookies will impair your ability to use the cb778 Platform, including maintaining an active login session. Disabling other categories of cookies will not prevent you from using the Platform but may affect certain non-essential features.

cb778 retains personal data for as long as necessary to fulfil the purposes described in this Policy and to comply with applicable legal and regulatory obligations. The following general retention periods apply:

• Active Account Data: Retained for the duration of your registered cb778 account and for a period thereafter as required by applicable gaming regulations. This typically includes account registration details, gaming history, and financial transaction records.
• KYC and Identity Documents: Retained for the minimum period required by applicable AML and gaming licensing regulations, typically five years from the date of the last transaction or account closure, whichever is later.
• Financial Transaction Records: Retained for a minimum of five years from the date of the transaction in compliance with applicable financial record-keeping requirements.
• Support Communications: Retained for a period of three years from the date of the last support interaction, for dispute resolution and quality assurance purposes.
• Marketing Consent Records: Retained for as long as your marketing consent remains active, and for a reasonable period thereafter to demonstrate compliance with consent requirements.

Upon the expiry of the applicable retention period, personal data is securely deleted or anonymised. Anonymised data — from which individual players cannot be identified — may be retained indefinitely for statistical and analytical purposes.

cb778 implements a layered approach to data security, combining technical, organisational, and procedural controls to protect your personal data against unauthorised access, disclosure, alteration, or destruction. Key security measures include:

• Transport Encryption: All data transmitted between your device and the cb778 Platform is encrypted using TLS 1.2 or higher with 256-bit SSL certificates. This applies to all Platform pages, the cashier, and the live chat system.
• Data at Rest: Personal data and financial records stored in cb778's systems are encrypted at rest using industry-standard encryption algorithms.
• Access Controls: Access to personal data within cb778's internal systems is governed by role-based access controls. Staff members can only access the player data necessary for their specific job function. Access logs are maintained and reviewed regularly.
• Two-Factor Authentication: Players are strongly encouraged to enable two-factor authentication (2FA) on their cb778 accounts. 2FA adds a second layer of verification via your registered Pakistani mobile number, significantly reducing the risk of unauthorised account access.
• Fraud Monitoring: cb778 operates real-time monitoring systems that analyse transaction and login patterns to detect anomalies indicative of fraud, account takeover attempts, or money laundering activity.
• Staff Training: All cb778 personnel with access to player data receive data protection training and are bound by confidentiality obligations.

While cb778 takes all reasonable precautions to protect your data, no system is entirely immune to security threats. In the event of a data breach that poses a risk to your rights and freedoms, cb778 will notify you promptly and take all necessary steps to contain and remediate the incident.

As a cb778 player, you hold the following rights in respect of your personal data. To exercise any of these rights, contact the cb778 support team via live chat or the support email address listed in Section 13. cb778 will respond to all valid data rights requests within a reasonable timeframe following identity verification.

cb778 will not charge a fee for handling standard data rights requests. If a request is manifestly unfounded, repetitive, or excessive, cb778 reserves the right to charge a reasonable administrative fee or decline to act on the request, in which case we will explain our reasoning in writing.

The cb778 Platform is strictly intended for individuals aged 21 and above. cb778 does not knowingly collect personal data from individuals under the age of 21. Age verification is a mandatory step in the cb778 registration process and is enforced prior to the activation of withdrawal functionality.

If cb778 discovers that personal data has been collected from an individual who is under 21 years of age, we will take the following immediate steps: suspend the relevant account, delete all associated personal data to the extent permissible under applicable law, and refund any deposited funds to the originating payment method pending verification of the refund destination.

If you have reason to believe that a minor has registered an account on the cb778 Platform, please contact our support team immediately via live chat so that the matter can be investigated and resolved without delay.

cb778 operates as an international gaming platform and, as a consequence, your personal data may be transferred to and stored on servers located outside Pakistan. Such transfers may include transfers to the jurisdictions in which cb778's hosting infrastructure, payment processors, or technology partners are located.

Where personal data is transferred internationally, cb778 ensures that appropriate safeguards are in place to protect your data to a standard equivalent to the protections afforded within Pakistan. Such safeguards may include contractual data processing agreements with recipients that incorporate internationally recognised data protection clauses, or transfers to jurisdictions that have been assessed as providing an adequate level of data protection.

By registering an account with cb778 and accepting this Privacy Policy, you acknowledge and consent to the transfer of your personal data to servers and processors located outside Pakistan for the purposes described in this Policy. If you have concerns about international data transfers, please contact our support team for further information.

cb778 reserves the right to update or amend this Privacy Policy at any time to reflect changes in applicable law, regulatory requirements, or our data processing practices. When we make material changes to this Policy, we will notify you via the email address registered to your account or by displaying a prominent notice on the cb778 Platform at least 14 days before the changes take effect.

The updated Policy will be published at cb778.net/privacy-policy and will include the effective date at the top of the document. Your continued use of the cb778 Platform following the effective date of a revised Policy constitutes your acceptance of the updated terms.

We encourage you to review this Policy periodically to stay informed of how cb778 handles your personal data. If you disagree with any amendment to this Policy, you may close your account in accordance with the procedure described in the cb778 Terms & Conditions before the effective date of the changes.

This Privacy Policy was last updated in January 2026 and supersedes all previous versions.

For any questions about this Privacy Policy, to exercise your data rights, or to raise a data protection concern, please contact cb778 through the following channels:

• Live Chat: Available 24/7 on the cb778 Platform. State that your query is a data protection matter so that it can be routed to the appropriate team. Average response time under 3 minutes.
• Email: [email protected] — please include "Privacy Request" in your subject line to ensure prompt handling.

When submitting a data rights request, please include: your registered email address or mobile number, a brief description of the request, and any relevant account details. cb778 will verify your identity before processing any request that involves access to or modification of personal data.

If you are not satisfied with how cb778 has handled a data protection matter following a direct complaint, you may escalate the matter to the relevant supervisory authority or dispute resolution body applicable under cb778's licensing framework. Details of the applicable authority are available upon request from the support team.